FAQ
Frequently Asked Questions (FAQ)
Welcome to Muscle Sumo's FAQ page! Below, you'll find answers to common questions about our products, shipping, and policies. If you need further assistance, feel free to contact us at support@musclesumo.com.
1. Orders & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options at checkout.
Can I cancel or modify my order after placing it?
We process orders quickly, but if you need to make changes, please contact us within 3Â hours of placing your order. Once an order has shipped, we cannot make changes.
2. Shipping & Delivery
How long does shipping take?
We process orders within 24-72 hours and deliver them within 6-15 days depending on your location, with tracked shipment included for your convenience.
We also offer a 30-day refund/exchange policy for all orders, ensuring a hassle-free shopping experience. For any queries or assistance, our customer support team is always ready to help.
Do you ship internationally?
Yes! We ship worldwide. International shipping times and costs vary based on location.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use this number to track your package on the carrier’s website.
3. Returns & Exchanges
What is your return policy?
We accept returns and exchanges within 7 days of delivery, as long as the item is unworn and in its original condition. Customers are responsible for return shipping costs.
How do I request a return or exchange?
Email us at support@musclesumo.com with your order number and reason for the return. We’ll guide you through the process.
4. Product & Sizing
What material are your t-shirts made of?
We sell Gildan 980 t-shirts, made from 100% ring-spun cotton (some colors may contain slight polyester blends).
How do I choose the right size?
Check out our Size Guide for detailed measurements and fit recommendations.
5. Contact & Support
How can I contact you?
You can reach us at support@musclesumo.com, and we’ll respond as soon as possible.
Do you offer bulk or wholesale orders?
Yes! For bulk or wholesale inquiries, please contact us for pricing and details.
Still have questions? Contact us anytime—we’re happy to help! 💪